Scalable Asset Servicing, Built Around Your Agreements

Turn recurring customer agreements into service schedules that scale with your business. Set service types, frequencies, and rules—all in one place—then let the platform handle the rest. No more missed visits, no more manual planning.

End-to-End Asset Traceability

Know what’s been serviced, what’s overdue, and what’s coming up - across every site, customer, and asset. With service histories and upcoming job visibility, you get the confidence to act and the clarity to scale.

Update, Service, and Track Assets On the Go

Empower your field teams to manage assets—right in their pocket. View and update asset details, complete services, and log updates from the mobile app. It’s seamless asset management.

Purchase Invoicing with Intelligent Matching

Intelligent Matching to automatically match invoices with purchase orders. It speeds up approvals, reduces manual effort, and improves accuracy across your finance process.

Prove that you did the work

Capture and annotate photos on-site. Get the proof of service that your customers demand.

Tools to reduce office admin

Tools to drive productivity in the field

Tools to delight your customers

Driver behaviour](/content/features/vehicle-tracking-software/index.html)

Timesheets](/content/features/mobile-workforce-management-software/index.html)

Proof of service](/content/features/mobile-workforce-management-software/index.html)

Risk assessment](/content/features/mobile-workforce-management-software/index.html)

Worksheets](/content/features/worksheets/index.html)

We're here to help every business grow

“BigChange handles our job management brilliantly, linking site history, alerts, and client access rules seamlessly”
Danny Fuller Managing Director, London Drainage Facilities

“Rubbish collection isn’t glamorous but BigChange makes it efficient and reliable.”
Charles Scully Founder & MD, Cornwall Waste Care

“We wanted to modernise our IT and invest in a solution for the future – something that could assist in what is proving rapid growth in the business.”
Dean Rochester Managing Director, Target Maintenance

By investing in BigChange we have made people’s jobs easier, so we have fewer problems. Fewer problems mean a happier team and a more productive workforce.
Jasen Jackiw Managing Director & Founder, Prymo Surface Solutions

Frequently asked questions

How does job scheduling software UK differ from spreadsheet scheduling?

Job scheduling software syncs changes to mobile devices in real time. When you move a job in the platform, engineers see the update within seconds on their field service app. Spreadsheets require phone calls, text messages, or manual checking to confirm schedule changes.

Can field service scheduling software handle emergency call-outs?

Yes. Create an emergency job and drag it onto any available engineer's schedule. They receive an instant notification on their mobile app with customer details, site location, and job requirements.

What happens if engineers lose internet connection during a job?

The field service app works offline. Engineers view their schedule, access job details, complete forms, capture photos, and collect signatures without connectivity.

Can customers track their engineer's arrival in real time?

Yes. Customers receive automated appointment confirmations by SMS or email. On the day of service, they get a tracking link showing their engineer's current location and estimated arrival time.

Does job scheduling software integrate with accounting platforms?

The platform integrates with Xero and Sage for automatic invoice synchronization. Completed jobs flow from your field service scheduling software into your accounting system without duplicate data entry.

How does route optimization save fuel costs?

The job scheduling app calculates the shortest driving distance between appointments while accounting for traffic conditions. It sequences jobs in the optimal order to minimize backtracking and unnecessary miles.

Can we schedule preventative maintenance appointments automatically?

Yes. Set up recurring service schedules for PPM work. The field service scheduling software generates work orders automatically at the intervals you specify.

What if we need to change an engineer's entire schedule for the week?

Drag and drop makes bulk schedule changes quick and painless. Select multiple jobs assigned to one engineer and drop them onto another team member's calendar. Both engineers receive instant updates on their mobile devices.

How does the job scheduling app prevent double bookings?

The platform tracks every engineer's capacity and existing commitments in real time. When you drag a job onto a schedule, the system checks for conflicts automatically.

Can field service scheduling software handle multi-day jobs?

Yes. Create jobs that span multiple days and assign them to one or more engineers. The job appears on their mobile app schedule for each day of work.

Does job scheduling software show parts availability before dispatch?

The platform connects to your parts inventory system. Check stock levels at your warehouse, in engineer vans, and at supplier locations before assigning jobs.

How does job scheduling software UK help with compliance requirements?

Build mandatory risk assessments and safety forms into your job workflows. Engineers cannot mark jobs complete until they fill out required compliance documentation on their mobile device.